Last month, Phonecarddepot.com received a call from a lawyer in central USA. He proceeded to tell one of our representatives that his law office has been receiving 20 calls a day (for the last two months) from people seeking information on their prepaid CiCi phone cards (lost PINs, rates, etc). It turns out that one of CiCi’s retailers posted the 1-800 number of his law firm as CiCi’s customer service number!
The director of the firm called the calling card manufacturer and immediately thereafter all merchants were told to update their customer service numbers. The law firm has apparently owned this 1-800 number for the last 10 years.
In a previous post Phone Card Depot rated CiCi Calling Card as “The Perfect Toronto Calling Card“. Below is an accurate and complete list of CiCi’s local access and customer service numbers.
1 response so far ↓
scott // July 10, 2008 at 3:23 am |
Wild article. Good job!